Terms & Conditions
Definitions
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Seller: The company supplying the goods (e.g. candle wax, art resin).
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Buyer: The person or company placing an order.
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Goods: Materials sold strictly by the kilo.
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Price: Shown per kilo and indicative only – final total depends on actual weight delivered.
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Contract: The agreement formed when Seller accepts Buyer’s order.
Basis of Sale
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All orders are accepted under these terms only.
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Prices, images, or descriptions on the website or in documents are for reference only and may change.
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No order is final until confirmed by the Seller.
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Any changes must be agreed in writing.
Orders & Quantities
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All orders are binding once accepted.
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Materials may vary slightly in weight or texture due to raw material variations.
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Final invoice is based on actual weight delivered, which may differ slightly from the order.
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Small weight differences (up to 10%) are standard and must be accepted.
Delivery
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Delivery dates are estimates, not guaranteed.
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Partial deliveries may occur and will be invoiced separately.
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Buyer must report any issues (damage, shortage) within 3 days of delivery.
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If delivery is delayed or refused by Buyer, storage and additional costs may apply.
Transport & Unloading
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Seller chooses transport method and packaging.
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Buyer is responsible for safe and prompt unloading. Extra charges may apply for delays.
Prices & Payment
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Prices are in the currency stated and exclude VAT, duties, and delivery costs.
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Seller may adjust prices if costs change before delivery.
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Payment is due within 30 days from invoice unless otherwise agreed.
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Late payments may incur interest and recovery costs. Seller may suspend deliveries until payment is received.